Plugin / Bitmovin WordPress Plugin


Frequently Asked Questions (FAQ)

The player contacts our licensing server to detect if it is allowed to play on the current domain. Browser extensions, like Allow-Control-Allow-Origin: * allows CORS requests without honoring CORS headers from the server, but in return changes the origin from the actual domain to Please disable/remove such extensions and the player should work as expected.
The error is shown, because either the key you entered in the configuration is incorrect or if you are using the URL you entered during the checkout process, is not valid or incorrect. Non-valid URLs can for instance be caused by incorrect sub-domains, the URL you provided does not fully match the URL of the deployment, or you entered an IP address instead of the domain name.
This can have different reasons. Please open the console of your web browser (e.g. by pressing F12 in Google Chrome or Mozilla Firefox), which provides information in more detail on possible errors.
The error messages as shown in the image below may appear in a browser’s console. This is not a bitmovin player error, but the errors are thrown from Google’s ChromeCast SDK if the Cast extensions can’t be found. Unfortunately, there is currently no way to prevent these errors from happening or from showing up in the console, as explained by the developers in the related Google Cast SDK issue. These errors do not prevent your website or the bitmovin player from working as expected. ChromeCast errors in browser’s console This affects pro and enterprise edition only..
The bitmovin player relies on the browser’s capabilities to decode and render the video. This has the advantage to be able to use hardware decoding which is much faster and also better for battery life / energy consumption than software decoding. But different browsers may use different encoders with different settings. This difference is especially visible between HTML5 and FLASH videos. So unfortunately we can not change this behaviour.
If the player is not loading segments which lies on another server, make sure CORS (for the HTML5 player) is enabled a crossdomain.xml (for the Flash based version of bitdash) is placed on the server containing the element.


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Details Information



First Released

22 Jul, 2016

Total Downloads


Wordpress Version

4.5.3 or higher

Tested up to:


Require PHP Version:




This plugin has been closed.


The plugin hasn't been transalated in any language other than English.


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