Plugin / Business Live Chat

Description

Live Chat with Screen Share, Co-Browsing, Voice Chat, Video Chat, Contact Form and SEE Customer Screen in Real Time

* Absolutely FREE Live Chat for startup and personal use with Screen Share Co-browsing, Voice, Video and contact Form.

• Real time SEE your customers screen to understand their browsing behavior before initiating chats. The only live chat that turns your website into a retail store on the street.
  

• The only WordPress live chat plugin provides unlimited Agents, unlimited website domain, unlimited chats, unlimited Screen Share, unlimited Voice Call, unlimited Video call, unlimited Documents transmission for FREE for 1st Chat Room (GENERAL)!

• Business Revenue InApp Payment empowers your agent to accept online payments from your clients directly and the revenue will be deposited to your bank account without going through 2ConnectMe bank account.

• Each Chat Room comes with an QR Code which your business is empowered with new customer offline contact channel. Even though WITHOUT a website, you may put such QR Code on your advertisement or even your name card. Then, your customers are able to contact your business regardless of timezone and location even they are at overseas.

• Least integration. Only Registration & copy either “Contact Form”, “Phone/Voice”, “Video” Url access link provided by 2ConnectMe Portal and paste such Url link in our WordPress Plugin. (less than 15 mins work)

• Unlimited integration even WITHOUT this plugin. The Chat Room URL address lets you to put the “Click-to-Call” button anywhere in your website. You just need to put such chat room URL address under any “button” of your website to open it in an iFrame or in a new browser tab / windows.

• With chat room Url (web address), natively integrated to any marketing tools, e.g. MailChimp or any other normal text based email, and Social Media, e.g. Facebook, Google+, Twitter, Instagram or any others.

• Tight integration with notification of browser (Chrome / Firefox). No longer sit in front of PC to wait for customer chats. You will receive notification from Mac OSX or Windows operating system whenever customers open your website or open the contact form. Then, you may directly click the notification banner to open 2ConnectMe Agent to SEE what the customers are doing on your website.

• We understand your agent resources are the most expensive. The “Auto Text Triggers” function screens those high potential customers who deserve agent attentions and display such Auto Text on their web pages AUTOMATICALLY.

• To best utilize agent resources, agent can handle multiple customer chats simultaneously. If needed, agent is able to have conference Group chats among all the customer parties.

• We provide support 24 hours x 7 days x 365 days. Just contact us at Live Chat here. Your questions are immediately answered. We are here waiting for your questions.

What’s More?

• Ensure only those agents with knowledge to answer is distributed with customer enquiries. Intelligent distribution of customer enquiries to the agent Chat Rooms.

• Full customisations on contact form including title for your company name & logo, header texts for your branding needs, the contact form fields can be configured to hidden or mandatory. It also comes with configurable buttons for live chat, mail question, direct Phone, direct Video call.

• Real time agent status lets you monitor the call traffics.

• Customer chats forwarded to Administrator (Email) when no free agent working. Free you from office hour settings.

• Pre-built colourful themes template for your customisation of Contact Form must fit your business needs.

• Each hotline chat room comes with an independent style configured Contact Form. Your Contact Form can be with tailored styles for different hotline chat room purpose.

• Immediate powerful Toll-FREE voice call button for your website visitors cost you NOTHING with Free Tier Account of 2ConnectMe.

• In the marketing campaign, embedding 2ConnectMe “Click To Call” button in your email so that customer can find the right agent to talk at the right time.

• Mobile App Ready: Android App @ Google Play Store & iOS App @ Apple App Store. It lets you stay connected with customer 24 hours. Free you from sitting in front of PC desktop to answer customer enquiries.

• Support Languages English, 中文(繁體), 中文(简体), Português, Français

THANKS for our users’ appreciations below,

• One can find chat, email, phone call and video call options in one plugin which is not the case in all competitors.

• The plugin is easy to download and starts working immediately. There is absolutely no need of pointing servers or adjusting coding framework.

• One can upload contact form and call to action button on any page of website.

• Customers do not need to download plugin or any other application.

• The plugin supports mobile to mobile, mobile to desktop and mobile to laptop communication.

• One can design contact forms with CSS as per their need.

• The plugin also supports screen sharing and transfer of documents like images, pdf file etc.

• Compared to other available plugins there are many options available with general chatroom.

• Availability of QR codes, mobile application, and immediate support are added values.

• With paid version, more than one chat room / hotlines empowers you to divide customers into skills group which will be answered by agents with required skillsets.

• There are no disturbing ads or chances of spam. One to one communication is truly safe and private.

To show your token of appreciation, could you update us of which website (domain) you have implemented our Business Chat Room (live chat)? With your consent, we will post it in our 2ConnectMe website to promote your website! Please send us an email [email protected].

We also need your help for translation to other languages. To recognise your efforts, we will offer you FREE subscriptions for advance users for 6 months. Please contact us at [email protected] for details.

What are you waiting for? Sign Up here now!

Contact us

We love to hear from you to solve your issues or any comments / improvement areas in the future release. If you still cannot solve the issue after trying all FAQs, please contact us.
– 2ConnectMe
– Email [email protected]
– Facebook
– Live Chat here