Plugin / Google 2-Step Verification by BestWebSoft


Frequently Asked Questions (FAQ)

Please make sure that the time on your web-server corresponds to the world UTC time. GMT offset doesn’t matter. You can also set larger value for the “Authenticator Time Window” option on the plugin settings page to allow some time drifting.
Please follow the instructions below: Email messages can be marked as spam on the server. Perhaps email sending is not set. You should install an extra plugin called SMTP by BestWebSoft and configure it. Afterwards you should open the “Send A Test Email” tab on the plugin settings page, check an option “Display log”, send a test email and you will see if the plugin logs have errors.
Probably, your theme uses custom Login form. Follow the next steps in order to add Google 2-Step Verification to a custom Login form on your WordPress website: 1. Install the Google 2-Step Verification plugin and activate it. 2. Open the file (PHP or HTML) with the form (where you would like to add Google 2-Step Verification to). 3. Insert the following line to display the Google 2-Step Verification. For PHP: do_action( 'gglstpvrfctn_custom_login_form' ); For HTML:
Please make sure that the problem hasn’t been discussed yet on our forum ( If no, please provide the following data along with your problem’s description: the link to the page where the problem occurs the name of the plugin and its version. If you are using a pro version – your order number. the version of your WordPress installation copy and paste into the message your system status report. Please read more here: Instruction on System Status


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