Plugin / Lively Chat via SMS
Dallas Read
Description
Description
Chat with your visitors via SMS – directly from your phone.
- Use canned messages to eliminate duplicating responses.
- Set triggers for specific circumstances.
- “Offline Mode” works as a lead-capturing machine while you sleep. You can even customize your thank you message (maybe offer a freebie for signing up).
- Great customer service.
Feature Suggestions
Here’s some scheduled features to be added:
- SMS alert when new contact registers
- Phone field
- https://wordpress.org/support/topic/issue-about-name-and-email-box?replies=2#post-5683726
- DB bloat
- change subscriber name and email
- sound in chrome
- initial chat notice go to multiple email addresses
- I resolved this by changing port to ssl. Thanks.
- Initial message from agent.
- Mark agents as busy
- Constant bell in the admin
- Detect which agents are online automatically
- Don’t require email address before starting a conversation.
- Button for visitors to “Introduce Yourself”
- Automatic first message from agent
- Have a peek at audio files playing for new messages, new visitors, etc. (esp cross-browser)
- alert to repeat (say once every 10-20 seconds) until a reply is sent
- Store Offline Mode form submissions
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Details Information
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Languages
The plugin hasn't been transalated in any language other than English.
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