Plugin / Rhino Support for WordPress
Rhino Support
Description
Description
Rhino Support for WordPress allows you to bring your RhinoSupport.com help desk right into any site powered by WordPress.
Visitors can create new support tickets as well as view existing tickets (if logged in) – without even leaving your WordPress site.
Here’s a quick overview:
1) Various Support Options
Within your WordPress site you can have a variety of support options for your visitors based on your preferences including:
Floating Support Tab – This floating support tab can be positioned wherever you like, added to any post or page (or every one if you like) and customized with any colour or text.
Ticket Form on Post/Page – With a simple short code you can add a ticket form to any post or page so your visitors can easily submit a new support ticket from within your site.
2) Short Codes
The Rhino Support short codes make it quick and easy for you to add a new ticket form or even list open tickets for any logged in users on any post or page.
From the visual editor, the short codes are just one click away.
3) Create Different User Experiences
Sometimes you may have the need to display different support options for people who are logged into your site versus regular visitors.
Commonly this is used for “presales” questions vs. actual customer related questions.
This can easily be done by selecting what departments you want to display for logged in users and what departments you want to display for everyone else.
Furthermore, if a person is logged into your WordPress site, you can quickly list all the support tickets for a particular user by dropping the Rhino Support “list” short code on any post or page. If the user is logged in and they view that page, they’ll be able to see the status of all their existing tickets without even leaving your site.
Not a RhinoSupport.com customer? Get your own help desk software account which includes unlimited agents and a generous 45-day free.
Twitter: @RhinoSupport
Get Started With Free Trial
Explore the offer details: Discover it now
Ratings
Rating breakdown
Details Information
Version
First Released
Total Downloads
Wordpress Version
Tested up to:
Require PHP Version:
Tags
Contributors
Languages
The plugin hasn't been transalated in any language other than English.
DIRECTORY DISCLAIMER
The information provided in this THEME/PLUGIN DIRECTORY is made available for information purposes only, and intended to serve as a resource to enable visitors to select a relevant theme or plugin. wpSocket gives no warranty of any kind, express or implied with regard to the information, including without limitation any warranty that the particular theme or plugin that you select is qualified on your situation.
The information in the individual theme or plugin displayed in the Directory is provided by the owners and contributors themselves. wpSocket gives no warranty as to the accuracy of the information and will not be liable to you for any loss or damage suffered by you as a consequence of your reliance on the information.
Links to respective sites are offered to assist in accessing additional information. The links may be outdated or broken. Connect to outside sites at your own risk. The Theme/Plugin Directory does not endorse the content or accuracy of any listing or external website.
While information is made available, no guarantee is given that the details provided are correct, complete or up-to-date.
wpSocket is not related to the theme or plugin, and also not responsible and expressly disclaims all liability for, damages of any kind, arising out of the use, reference to, or reliance on, any information or business listed throughout our site.