Plugin / BasePress Knowledge Base

codeSavory
Download from WordPress

Frequently Asked Questions (FAQ)

Yes. You just need to enable the ‘Single Knowledge Base mode’ in the settings and it would work as a standard Knowledge Base. You still need to create a Knowledge Base under Knowledge Base->Manage KBs before adding sections and articles.
Yes of course. There a few ways to do it depending on your needs: Simple modifications are possible via css on your theme stylesheet. You can customize the look by creating a child theme of one of the default themes that comes with the plugin. Build your own theme using HTML, CSS and functions made available by BasePress to easily access the knowledge base content.
A 404 page will appear if any of the following cases is true: You haven’t selected the main page containing the shortcode in the General settings. You haven’t created any Knowledge Base yet. You haven’t created any section yet. You haven’t selected any Knowledge Base or section for the articles. You have changed the slug of the page with the shortcode. In this case just go to WP Settings->Permalinks and just click ‘Save Changes’.
For the knowledge base to appear you needs at least a Knowledge Base a Section and an article ready. Knowledge Bases or sections without any article are not displayed by default.
Yes. You can use the free version and build your knowledge base as long as you like. If you then decide to upgrade to get all Premium features you can do it directly from within the plugin. All your content will remain intact. New features might not be anabled after upgrade. Just go to BasePress->Settings and activate the ones you need.
No. You get a fully functional plugin with no restrictions. You can create unlimited knowledge bases, sections and articles.
BasePress is fully translatable via .pot files which you can find inside the plugin folder under languages. If you need a multilingual knowledge base than consider upgrading to our Premium version for WPML compatibility.
We only give support for any bug fix you may find in the free version. Customers of our Premium Version get full support for a year from the date of purchase.

Ratings

5
13 reviews

Rating breakdown

Details Information

Version

2.6.8

First Released

18 Aug, 2017

Total Downloads

10,645

Wordpress Version

4.5 or higher

Tested up to:

5.3

Require PHP Version:

-

Tags

documentation faq help desk knowledge base

Contributors

codeSavory Freemius

Languages

English (US) Russian Swedish

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