Plugin / Status and Order Tracking

Description

Status Tracking Demo

Project Status Demo

Order tracking and status tracking software that allows you to quickly and easily manage the status of your orders, projects, shipments, or any other item, by posting order tracking updates or tickets that can be viewed through the front end of your WordPress site, for easy order management. All this is done via a series of easy-to-use order shortcodes.

Includes Gutenberg blocks for displaying tracking and order forms!

Order Tracking Key Features

• Order tracking features including the ability to update the status of orders, projects, or any other item
• Set up searchable orders or ticket numbers for customers. Order management made simple.
• Order status notifications that automatically send an alert email to a customer whenever an order is created or updated
• Order tracking statuses: Create custom statuses tailored to your business
• Order management made easy: Choose what order tracking information gets displayed in the results when you place the order shortcode on a page

With WooCommerce Integration! See the “WooCommerce Order Tracking” section below for full details and features.

It’s the simplest status tracking system and order tracking system around, and works great for managing projects within companies as well!

Zendesk IntegrationMore details coming soon, the the tutorial on our website for more information on how to set it up!

[tracking-form]

Simply insert the above shortcode on any page and the order tracking form will be displayed.

It’s order tracking software that’s easy to use via the WordPress admin panel and completely customizable with CSS. Statuses and projects can be inputted and updated manually, or entered by uploading a spreadsheet. You can also accept payment for orders through PayPal.

Status tracking options are available to decide what information is displayed, to style the order tracking form, to import and export items/orders/projects via spreadsheet, to send out order status update emails, order alerts and more! Order management has never been this simple

WooCommerce Order Tracking

Turn on the included WooCommerce tracking integration (premium) to automatically create new orders in our plugin whenever someone checks out via your WooCommerce shop! With this you can provide WooCommerce order updates straight from within our plugin, allowing you to take advantage of our additional WooCommerce tracking features, such as custom fields to provide specific info for your customers.

• WooCommerce order tracking integration in which, for every new order created via WooCommerce checkout, a new order is created in the Status Tracking plugin
• WooCommerce tracking made easy with automatically-assigned order number (with options for prefix and suffix)
• Possibility to have a WooCommerce order update alert and email automatically sent to customer with this order number
• WooCommerce tracking updates: When an order is updated in WooCommerce, it is also automatically updated in Status Tracking, and vice versa
• WooCommerce status notifications: Possibility to have an email automatically sent to customer on order update / status change

The Status Tracking plugin isn’t just for order management and order alerts. It also works great as a project management tool. By making use of some of the premium features, such as Sales Reps, you can set up project managers and assign specific projects to them. You can also create customers and assign specific projects and project managers to those customers. And, with the available labelling options, you can customize the wording of your forms and tracking pages to cater to the project management experience.

Additional Order Tracking and Order Status Features

• Hide or delete orders
• Responsive and customizable CSS
• Create different locations to associate with your statuses for your order updates
• Custom order alert emails that can be associated with different statuses, such as for order processing, shipments, project deadlines, etc.
• Assign a specific WordPress user account to a sales rep, so they can log in and manage all of their orders
• Assign a specific WordPress user account or Front-End Only Users account to a customer, so they can log in and view all of their orders
• Options for AJAX order tracking results, results in a new window, setting time zone, date formatting and much more!
• Require users to enter email address to view order update information

Premium Order Tracking Features

Status Tracking premium offers many additional features to enhance your order status tracking experience and offer the best in order management. You can accept payment for orders as well as integrate status tracking into your existing WooCommerce shop. You can add custom fields to gather more information from customers submitting orders as well as provide more specific details via the order shortcode and in order alert emails.

For even more refined order management, you can also create sales reps and assign a specific WordPress user account to each, so that they can log in and see/manage only their orders.

Further premium features include:

• PayPal integration to allow order payment
• WooCommerce integration to import WooCommerce orders
• [customer-order] shortcode, to let customers create their own orders which admins can then update
• Allow customers and sales reps to download / export their orders straight from the front end
• Assign orders to customers and sales reps for enhanced status management
• Dozens of styling and labelling options to enhance the order tracking experience
• Require login for WordPress or Front-End Only Users before viewing an order status
• Custom fields for orders, customers and sales reps to display information such as weight, estimated delivery, price etc.
• Import and export orders to Excel
• Let sales reps manage only their orders

With Status Tracking, you can keep your customers up to date with their order delivery status. Whether it’s for WooCommerce tracking or use as a standalone status tracking solution, the included feature set will take care of all your order tracking needs. You can send a shipping email when the order is placed or is ready, and let your customers track shipping in the easiest way possible. The following shortcodes allow you to accomplish this:

Order Shortcodes

• [tracking-form]
• [customer-form]
• [sales-rep-form]
• [customer-order] (Premium)

For further information about Status Tracking and purchasing options, please visit our WooCommerce order status plugin homepage.

Status Tracking Additional Languages

Thanks to the generous contribution of many of those who use our order tracking and status tracking plugin, we’re able to include translation files for the following languages:

• Arabic (thanks to Webgear Media)
• Italian (thanks to MD Ariful)
• German (thanks to Benko)
• Lithuanian
• Norwegian (thanks to EinarSkaug)
• Persian (thanks to Poorya Zeynalzadeh)
• Polish (thanks to Jakub G.)
• Portugese (thanks to Jaoa)
• Spanish (thanks to Pablo M.)
• Turkish
• Vietnamese

For help and support, please see:

• Our FAQ page, here: https://wordpress.org/plugins/order-tracking/faq/
• Our installation guide, here: https://wordpress.org/plugins/order-tracking/installation/
• Our documentation, here: http://www.etoilewebdesign.com/plugins/order-tracking/documentation-order-tracking/
• Our tutorial videos, here: https://www.youtube.com/playlist?list=PLEndQUuhlvSqa6Txwj1-Ohw8Bj90CIRl0
• The Status Tracking support forum, here: https://wordpress.org/support/plugin/order-tracking