Plugin / IBM Watson Assistant

Installation

Requirements

This plugin requires the WordPress REST API Plugin to be installed. If you have WordPress 4.7 or later, this is installed by default.

Installing the Plugin

1. Log in to your site’s Dashboard.
2. Click on the Plugins tab in the left panel, then click the Add New button.
3. Search for “Watson Assistant” and the latest version will appear at the top of the list of results.
4. Install the plugin by clicking the Install Now link.
5. When installation finishes, click Activate Plugin.

This plugin can also be installed manually.

Note:
If your WordPress site is hosted by WordPress (with a URL like websitename.wordpress.com), you need a paid plan to install plugins. If your WordPress is hosted separately, you should have no issue.

Building Your Chatbot

1. Learn how to set up your Watson Assistant chatbot with this quick free course.

2. Sign up for a free IBM Cloud Lite account.

3. You can see the Watson Assistant documentation for more information.

Once you’ve created your workspace using the course or the link above, you must connect it to your WordPress site.

Setting up the Plugin

1. From the Deploy tab of your workspace, you must obtain your username and password credentials in addition to the Workspace URL of your new workspace.

2. Enter these on the “Main Setup” tab of your settings page. Once you click “Save Changes”, the plugin will verify if the credentials are valid and notify you of whether or not the configuration was successful.

3. (Optional) By default, the chatbot shows up on all pages of your website. In the Behaviour tab of your settings page, you can choose which pages to show the chat bot on. You can also show the chat box inline within posts and pages using the shortcode [watson-chat-box]

Note:
If you have a server-side caching plugin installed such as WP Super Cache, you may need to clear your cache after changing settings or deactivating the plugin. Otherwise, your action may not take effect.