Plugin / Gravity Forms Zendesk
CRM Perks.Description
Description
Gravity Forms Zendesk Add-on automatically sends form submissions to Zendesk when someone submits a form. You can create a ticket or Contact in Zendesk. Learn more at crmperks.com
Zendesk Gravity Forms Setup
- Go to Forms -> Settings -> Zendesk then add new account.
- Go to Forms -> select any form -> Settings -> Zendesk then create new feed.
- Map required Zendesk fields to Gravity Forms form fields.
- Send your test entry to Zendesk.
- Go to Forms -> select any form -> Settings -> Zendesk Logs and verify previously sent entries.
Connect zendesk account
Connect any gravity forms to Zendesk account by simply entering API key. Additionally, you can connect multiple zendesk accounts.
Mapping Zendesk fields
Simply select any Zendesk object(Contact, Ticket etc) then map gravity forms form fields to Zendesk object fields.
Manually send entries to Zendesk
Automatically Send gravity forms entries to Zendesk when user submits form. Also , you can manually send gravity forms submissions to Zendesk.
Filter Zendesk Gravity Forms entries
Either send all gravity forms entries to Zendesk or filter entries sent to Zendesk based on user input. For example , only send that entry to Zendesk which contains work email address.
Zendesk Gravity Forms logs
View a detailed log of each gravity forms entry whether sent or not sent to Zendesk and easily resend gravity forms entry to Zendesk.
Send Data As Zendesk Ticket Notes
if a contact form has fields which can not be mapped to any Zendesk Ticket fields, So you can send such fields as Zendesk Ticket note.
Zendesk Error Reporting
If there is an error while sending an entry to Zendesk, an email containing the error details will be sent to the specified email address.
Create Or Update Contact in Zendesk
If a Ticket already exists in Zendesk, update it/add new reply otherwise create a new Ticket in Zendesk.
Premium Version Features.
Following features are available in premium version Gravity Forms Zendesk.
- Custom fields particularly Phone Number fields fields.
- Assign Tickets to Agents.
- Zendesk Ticket Attachments.
- Set Ticket Priority and Ticket Type.
- when a user submit a form, you can save gclid, utm parameters and Geo location.
- Lookup lead’s email and phone number using email or phone number lookup services when user submits a contact form.
- 20+ premium addons
Need Zendesk Plugin for Woocommerce ?
We have Zendesk add-on for Woocommerce. Woocommerce Zendesk
Want to send Gravity Forms data to a different crms
We have Premium Gravity Forms add-ons for 20+ CRMs.View All CRM Extensions
Ratings
Rating breakdown
Details Information
Version
First Released
Total Downloads
Wordpress Version
Tested up to:
Require PHP Version:
Tags
Contributors
Languages
The plugin hasn't been transalated in any language other than English.
DIRECTORY DISCLAIMER
The information provided in this THEME/PLUGIN DIRECTORY is made available for information purposes only, and intended to serve as a resource to enable visitors to select a relevant theme or plugin. wpSocket gives no warranty of any kind, express or implied with regard to the information, including without limitation any warranty that the particular theme or plugin that you select is qualified on your situation.
The information in the individual theme or plugin displayed in the Directory is provided by the owners and contributors themselves. wpSocket gives no warranty as to the accuracy of the information and will not be liable to you for any loss or damage suffered by you as a consequence of your reliance on the information.
Links to respective sites are offered to assist in accessing additional information. The links may be outdated or broken. Connect to outside sites at your own risk. The Theme/Plugin Directory does not endorse the content or accuracy of any listing or external website.
While information is made available, no guarantee is given that the details provided are correct, complete or up-to-date.
wpSocket is not related to the theme or plugin, and also not responsible and expressly disclaims all liability for, damages of any kind, arising out of the use, reference to, or reliance on, any information or business listed throughout our site.