Plugin / GiveWP – Donation Plugin and Fundraising Platform

GiveWP

Frequently Asked Questions (FAQ)

We have extensive documentation on installing and configuring GiveWP on our website. We suggest starting with the GiveWP 101 article.
We work hard to the best support possible for GiveWP. The WordPress.org Support Forum is used for free community based support. We continually monitor the forum and do our best to ensure everyone gets a response. Priority support is given to users who have an active license for one of GiveWP’s Add-ons or Bundles. We provide email-based support to our Premium Add-on customers with an average response time of under 2 hours and average time to resolution of 24-48 hours depending on the severity of the issue.
Yes! We have several live examples of GiveWP and the wide variety of form options you can use with GiveWP. Check out our Demos here.
Yes! We have two different types of studies that highlight nonprofits in different ways. “GiveWP Stories” are stories of how nonprofits or individuals implemented GiveWP with success. You can read them all here. “Case Studies” are more detailed examples of how an agency implemented GiveWP for a specific purpose for an organization. You can read those here.
Form plugins are excellent solutions for general intake forms. That said, they most often lack substantial donation reporting features, and donor management options. They also lack a variety of presentation options like GiveWP has for embedding your forms in different places throughout your site. If you want a “Donate Now!” button in the header of your site that opens in a modal, you’ll most often have to do quite a bit of customization to get that working just right with form plugins — but not with GiveWP. GiveWP works great alongside all the most popular form plugins. Use GiveWP for donations, and Caldera Forms, Ninja Forms, Gravity Forms or other for your general purpose intake forms. They’ll work great alongside each other.
We actually built GiveWP specifically to overcome many of the hurdles you have to go through in order to get an eCommerce plugin (like WooCommerce) to be streamlined for donations. You want to treat your donors right. No donor wants to add their donation to a cart and go through several page refreshes just to type their information in. You, as the site admin, don’t want to have to change the word “Products” to “Donations” everywhere, and go through all the hoops of removing taxes and shipping either. On top of that, customizing the plugin’s terminology is a daunting task. You never want your users to receive an “invoice” for the donation “product” they “purchased”. Rather, you’d like for them to receive a receipt for the donation they gave. Use GiveWP for donations, and let yourWooCommerce or WP eCommerce pluginor the like handle your products. They work alongside each other just fine. Your donors will be happy, your customers will be happy, and so will you. Additionally, you can use our Donation Upsells for WooCommerce GiveWP add-on to allow your customers to do a donation upsell in the cart or checkout as well.
The 2% fee on Stripe donations only applies to donations taken via our free Stripe integration in GiveWP Core. If you purchase the premium Stripe add-on you will not have any additional fees at all. Additionally, even with the free Stripe plugin, the fees only apply to one-time donations, never to recurring donations. Read our release announcement for all the details, and if you have further questions feel free to reach out via our contact page.

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