Plugin / WassUp Real Time Analytics

From the WordPress widgets panel, drag the “WassUp Online” widget or the “Wassup Top Stats” widget from the list of available widgets on the left into your theme’s “Sidebar” or “Footer” area on the right.

Check the box for “Display a GEO IP Map in spy visitors view” under WassUp >>Options >>[General Setup] and save, then navigate to WassUp >>SPY Visitors panel to see the map.

Try upgrading to the latest version of Wassup, or go to Wassup-Options and click the Reset-to-Default button if you have already upgraded, or sign up for your own Google!Maps API key from Google’s API console then enter the key in the indicated field under Wassup >>Options >>General Settings tab.

Navigate to WassUp >>Options >>[Filters & Exclusions] tab and enter a visitor’s username, IP address, or hostname into the appropriate field and save.

Uncheck the box for “Enable statistics recording” under WassUp >>Options >>[General Setup] tab.

Navigate to Wassup >> Options >> [Manage Files & Data] tab and enable the setting for “Auto Delete” of old records and/or check the box to receive an email alert when the table size limit is exceeded.

Low visitor count is likely caused by page caching on your website. WassUp is incompatible with static html caching plugins such as WP Supercache, WP Cache, WP Fastest Cache, and Hyper Cache. To fix, uninstall your cache plugin or switch to a different (javascript-based) statistics plugin.

Read the “IMPORTANT safe upgrade instructions” in the installation section of this plugin’s README.txt file.

Wait a few minutes. Do NOT re-attempt upgrade nor try to activate the plugin again! An activation error with no explanation is probably due to your browser timing out, not an upgrade failure. WassUp continues it’s upgrade in the background and will activate automatically when it is done. After a few minutes (5-10) has passed, revisit WordPress admin “Plugins” panel and verify that Wassup plugin has activated.

Answer #1: From a single WordPress site: navigate to WordPress Plugins panel and deactivate WassUp plugin. Then, on the same page, click the “delete” link below WassUp name. This deletes both data and files permanently. Answer #2: From WordPress multisite Network admin panel: navigate to “Plugins” panel and deactivate WassUp plugin. If Wassup is not “network activated”, navigate to the main site/parent domain “Plugins” panel and deactivate Wassup plugin there, then return to the Network admin’s “Plugins” panel. Click the “delete” link below WassUp name. This deletes both data and files permanently from all subsites in the multisite network. Answer #3: From a subsite in WordPress multisite: navigate to WassUp >>Options >>[Uninstall] tab and check the box for “Permanently remove WassUp data and settings” and save. Next, go to the subsite’s Plugins panel and deactivate WassUp plugin. This deletes the subsite’s data permanently. No files are deleted (not needed). Answer #4: From a WordPress 2.x site: navigate to WassUp >>Options >>[Uninstall] tab and check the box for “Permanently remove WassUp data and settings” and save. Next, go to WordPress “Plugins” panel and deactivate WassUp plugin. This deletes the data permanently. To delete the plugin files from WordPress 2.x, use an ftp client software on your PC or login to your host server’s “cpanel” and use “File Manager” to delete the folder “wassup” from the /wp-content/plugins/ directory on your host server. Visit Plugin Forum to find more answers to your WassUp questions.