Plugin / WP-Matomo (WP-Piwik)

André Bräkling

Frequently Asked Questions (FAQ)

To use this plugin you will need your own Matomo instance. If you do not already have a Matomo setup, you have two simple options: use either a self-hosted Matomo or cloud-hosted Matomo by InnoCraft. As soon as Matomo works, you’ll be able to configure WP-Matomo: The Matomo URL is the same URL you use to access your Matomo, e.g. for the demo site: http://demo.matomo.org. The auth token is some kind of a secret password, which allows WP-Matomo to get the necessary data from Matomo. To get your auth token, log in to Matomo, click at the preferences gear icon (top right) and click at “API” (left sidebar menu, near the bottom). You can get a more detailed description here: https://matomo.org/blog/2015/05/wordpress-integration-wp-piwik-1-0/
First, please make sure your configuration is valid, e.g., if you are using the right Matomo URL (see description above). Then, go to the “Support” tab and run the test script. This test script will try to get some information from Matomo and shows the full response. Usually, the response output gives a clear hint what’s wrong: The response output contains… * bool(false) and HTTP/1.1 403 Forbidden: WP-Matomo is not allowed to connect to Matomo. Please check your Matomo server’s configuration. Maybe you are using a password protection via .htaccess or you are blocking requests from localhost/127.0.0.1. If you aren’t sure about this, please contact your web hoster for support. * bool(false) and HTTP/1.1 404 Not Found: The Matomo URL is wrong. Try to copy & paste the URL you use to access Matomo itself via browser. * bool(false) and no further HTTP response code: The Matomo server does not respond. Very often, this is caused by firewall or mod_security settings. Check your server logfiles to get further information. If you aren’t sure about this, please contact your web hoster for support.
The Compatibility Checker shows two false positives. WP-Matomo is 100% PHP7 compatible, you can ignore the report.
See Matomo FAQ.
The Matomo API is limited to 100 sites by default. Add the following line to the section [General] of Matomo’s config/config.ini.php file: API_datatable_default_limit = 1000
Try to enable the “avoid mod_security” option (WP-Matomo settings, Tracking tab) or create a mod_security whitelist.
You like to contribute to WP-Matomo translations? Please use the Transifex translation community. Of course, I will add missing languages if requested, and I will also upload the existing language files of older WP-Matomo releases. If you can’t (or don not want to) use transifex, you can also translate languages/wp-piwik.pot delivered with WP-Matomo. Thank you very much! 🙂

Ratings

4.6
83 reviews

Rating breakdown

Details Information

Version

1.0.22

First Released

05 Jun, 2009

Total Downloads

1,814,148

Wordpress Version

4.0 or higher

Tested up to:

5.2.4

Require PHP Version:

-

Tags

Contributors

Languages

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