Plugin / 3CX Live Chat and Talk

3CX
Download from WordPress

Frequently Asked Questions (FAQ)

Create a new Live Chat & Talk item, specify the 3CX Click2Talk URL for the corresponding 3CX extension or queue, configure the item’s options and use the shortcode in a post or page, i.e. [3cx-clicktotalk id="15" title="Click To Talk to Us"].
Your go-to reference is the on-line guide for the 3CX Live Chat & Talk plugin, included in the 3CX Admin Guides. Reviewing the included sample entry and the built-in help tooltips can assist you while configuring Live Chat & Talk item fields.
The plugin connects to your own 3CX PBX via the Click2Talk URL for the corresponding 3CX extension or queue.
The 3CX Live Chat & Talk plugin works with the options set on the 3CX PBX by the administrator to enable website visitors to call and chat via the 3CX PBX. Chat and voice data are not stored on WordPress, but can be retained on the 3CX PBX depending on its configuration.
Yes, visitors can chat without providing their name or email address, based on the authentication options defined in the User identification form field in each Live Chat & Talk entry in the plugin configuration.
The plugin notifies 3CX users for incoming live chats via the free 3CX Web Client, Android and iOS apps.
Yes, including a Live Chat & Talk shortcode in a private WordPress post or page makes the 3CX Live Chat & Talk plugin accessible only to authorized users.
Use the 3CX Click2Talk URL field to point each Live Chat & Talk entry to the corresponding 3CX extension or queue.
Users or agents can see unread visitor chats from the plugin via the Chat function in the free 3CX Web Client, Android and iOS apps.
When your associated 3CX extension / agents are unavailable or logged out, an offline form is automatically presented to web visitors. Information submitted through the offline form is delivered via chat message to the associated extension / queue agents.

Ratings

5
7 reviews

Rating breakdown

Details Information

Version

1.5.3

First Released

07 Mar, 2019

Total Downloads

10,133

Wordpress Version

4.8 or higher

Tested up to:

5.2.4

Require PHP Version:

7.0.0 or higher

Tags

live chat video chat website audio call website video call

Contributors

wordpress3cx Constantinos Constantinou

Languages

The plugin hasn't been transalated in any language other than English.

DIRECTORY DISCLAIMER

The information provided in this THEME/PLUGIN DIRECTORY is made available for information purposes only, and intended to serve as a resource to enable visitors to select a relevant theme or plugin. wpSocket gives no warranty of any kind, express or implied with regard to the information, including without limitation any warranty that the particular theme or plugin that you select is qualified on your situation.

The information in the individual theme or plugin displayed in the Directory is provided by the owners and contributors themselves. wpSocket gives no warranty as to the accuracy of the information and will not be liable to you for any loss or damage suffered by you as a consequence of your reliance on the information.

Links to respective sites are offered to assist in accessing additional information. The links may be outdated or broken. Connect to outside sites at your own risk. The Theme/Plugin Directory does not endorse the content or accuracy of any listing or external website.

While information is made available, no guarantee is given that the details provided are correct, complete or up-to-date.

wpSocket is not related to the theme or plugin, and also not responsible and expressly disclaims all liability for, damages of any kind, arising out of the use, reference to, or reliance on, any information or business listed throughout our site.

Keep Leading Your Followers!
Share it for them.