Plugin / WooCommerce Helpdesk & Live Chat by Richpanel

Richpanel
Download from WordPress

Frequently Asked Questions (FAQ)

Richpanel is free for upto 100 conversations per month. Your usage resets every 30 days. Paid plans start at $50/mo and include unlimited agents. You can find out more about our pricing here
A conversation can be an email, phone call or a chat with customer. Usage only includes conversations that were responded to via Richpanel.
There is no limit to the number of agents in free & paid plans of Richpanel.
Richpanel CRM is almost real-time. Some features require data aggregation that can take up to a few minutes before it shows up in your Richpanel account.
Not at all. Richpanel’s JavaScript tracking library loads asynchronously after each page has already been loaded. All API requests are sent in the background using our fast CDN-backed infrastructure that connects to the nearest node around the globe.
For our website, we use SSL protection that ensures secure login and billing payments. Goes without saying, we value you and understand your data needs protection – we make sure it’s safe with us and don’t share it with any third parties.
Yes. Chat Bots are included in all plans.

Ratings

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Rating breakdown

Details Information

Version

2.2.1

First Released

31 Jan, 2014

Total Downloads

1,372

Wordpress Version

4.4 or higher

Tested up to:

5.2.4

Require PHP Version:

5.6 or higher

Tags

chat chat plugin helpdesk live chat

Contributors

Richpanel Team helpdesk2

Languages

The plugin hasn't been transalated in any language other than English.

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